Experience realtor: 14 years;
Education: Graduate degree in philology;
2000. - Courses at the Academy of Sciences of Realtors "Absolute", Almaty;
2002 - Educational training "Successful sales" A.Galunina;
2004. He Training sessions "Attracting and retaining customers";
2006 – Seminar of "Sales techniques" program of the Moscow Business School;
2006 Seminar of "Professional Development", the company «Choice»;
2007- Training ISO 9001 seminars - Tenir project;
2007. August - "Negotiating" Media Academy;
2008 August - Course "functions of the head and management tools," education business school;
Zhanna Firsova is leading specialist of Sales Department. Over 14 years experience in the real estate market has successfully completed with more than 500 transactions. Thanks to her experience and ability to build business relationships, she enjoys prestige among customers who are moving into the category of regular customers, and give the best recommendations to their friends.
Clients of «UMEX Real Estate» agency appreciate her professional skills, excellent knowledge of the real estate market, calm, friendly, result-oriented, full control of the situation in the negotiation, help in finding ways to compromise.